Going to Physician Visits with Older Loved Ones could Improve Care
Johns Hopkins University Bloomberg School of Public Health
January 23, 2012

Picture Credit: nytimes.com
Family companions who
routinely accompany older adults to physician office visits could be
helpful to health care quality improvement efforts, according to a new
study led by researchers at the Johns Hopkins Bloomberg School of
Public Health. The authors found that three-quarters of older adults
who attend physician visits with a family companion are consistently
accompanied over time, nearly always by the same companion. The results
are featured in the January 2012 issue of the Journal of the American
Geriatrics Society.
"Continuity of care is a central tenant of an effective
patient-provider partnership," said Jennifer L. Wolff, PhD, lead author
of the study and an associate professor with the Bloomberg School's
Department of Health Policy and Management. "Our study documents that
the patient-provider relationship often includes a consistently present
and actively engaged family member. This work suggests that quality of
care improvements may result from more productive communication and
education that targets both patients and their companions."
Wolff and her colleagues at the Johns Hopkins schools of Public Health,
Nursing and Medicine, and Weill Cornell Medical College analyzed a
national survey of Medicare beneficiaries ages 65 years or older. The
researchers studied the influence of socio-demographic characteristics,
health status and physical function in regard to consistent
accompaniment to physician visits. They also examined the activities
performed by older adults' family companions during medical visits.
The researchers found that 75 percent of the 9.5 million older adults
who attended routine physician visits with a family companion were
consistently accompanied at 12 months follow-up. Nearly 9 in 10 (87.9%)
beneficiaries who were consistently accompanied over time were
accompanied by the same companion. Patients who were older, less
educated and diagnosed with multiple chronic conditions were more
likely to be consistently accompanied at one year follow-up.
Nearly 35.5 percent of accompanied beneficiaries were physically
disabled and received help with daily activities from their family
companion. Companions of these patients were more active in visit
communication by providing information directly to the doctor (70.5%),
asking the doctor questions (67.1%) and explaining the doctor's
instructions to the patient (54.5%).
"Initiatives to improve older adults' quality of chronic illness care
have typically focused on improving health care professional and
patient competencies, and have ignored the fact that Medicare
beneficiaries often manage their health conditions and attend routine
physician visits with a family member, predominantly a spouse or an
adult child," said Wolff. "Results from this study may help inform
health reform initiatives that seek to improve care quality and lower
costs, such as the Patient Centered Medical Home."
Previous studies have shown that Medicare beneficiaries who attend
routine physician visits with a family companion are disproportionately
vulnerable by age, education and health, and that their Medicare
expenditures are twice as high as those beneficiaries who are not
accompanied by a companion.
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