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  Calming the elderly's fears - through dialects

Straits Times, April 29 2003

 Stay-healthy gifts for Madam Chew Sheo Kee, 78, from Southeast CDC Mayor Othman Haron Eusofe. The gifts to the elderly, part of a Sars education campaign, were paid for by the CDC. They included handwash, disposable masks and gloves, vitamin C and fruits.

 

When social workers from the Marine Parade Family Service Centre telephoned their elderly wards last week to say they would be dropping by to spread the word on Sars, some turned them down, saying they were too scared to receive visitors.

Some others seemed to think that the virus had nothing to do with them, so did not want to be involved in the education campaign.

Mr Samuel Ng, the centre's executive consultant, said these two responses gave a hint of what some of the lesser-educated, low-income old folk think about Sars.

As most of the elderly were agreeable to a home visit, 20 social workers and volunteers yesterday knocked on the doors of 100 two- and three-room rental flats in the Marine Terrace area.

They explained to the old people - in either Mandarin, Hokkien, Malay or English - that there was no need to be too fearful of Sars if they took such precautions as staying healthy and keeping their homes clean.

The multilingual approach was in line with a call by MP Ong Seh Hong (Aljunied GRC), who told Parliament last week that public education on Sars should be conducted in other languages and dialects apart from English.

Madam Chew Sheo Kee, 78, who lives in a two-room flat, nodded when the social workers explained to her in Hokkien that, if wearing a mask made her feel safer when she went out, she should put one on.

The social workers - who stood just outside the door of each flat - also handed out bags containing floor-cleaning solution, antiseptic handwash, dish-washing liquid, disposable masks and gloves, vitamin C, fruits and a simply-worded poster complete with double-sided tape.

The goods were paid for by the Southeast Community Development Council.

Madam Tan Lee Keng, 68, who has been living alone in a two-room rental flat since her husband died last December, welcomed the visit and gifts. She said in Mandarin: 'I listen to the news and my friends talk about Sars so much that I'm scared.'

She avoids going out, stepping out only to the void deck for a morning stroll. She asks her younger neighbours to buy groceries for her because she is worried about coming into contact with someone who has Sars.

Mr Ng said those residents who refused a visit this time would be contacted again by volunteers they are familiar with. He will organise another round of visits later to teach old folk how to use the thermometer which the Government will provide every household.


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