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 Brighten An Elder's Day With Bouquets

By Carole Hester,

Smiles and tears of joy greeted volunteer flower delivery people last May when 18 volunteers drove all over Mendocino and Lake counties. Bringing bouquets of donated fresh flowers to every skilled nursing resident brought a sense of deep satisfaction to those who worked on the project.

Vance Olsted, executive director of People for People, Inc., the corporate sponsor of the Ombudsman program couldn't use enough positive adjectives to describe how happy the flowers made the recipients.

"We were able to get donations of flowers, vases, as well as sponsors for this great event," explained Olsted. "Board members, volunteer Ombudsman and other volunteers were all part of the project. This year we again seek flowers, funding and vases.

"What makes this project unique is that while lots of fund-raisers make money for the program, this fund-raiser gives something tangible and beautiful directly to the residents of long term care rather than just the services as a by product of the donations."

According to Ombudsman materials, more than half of all residents in long-term care facilities have no living relatives and no regular visitors. It can be a lonely existence.

The first Saturday in May was chosen for delivery date because it's the Saturday before Mother's Day, and a majority of the long-term care residents are women. Wanda Mannon, a member of Ombudsman board of directors, headed up the first of what is hoped to be annual events. It was her idea (which she discovered in another county). Mary Wirt and three other volunteers delivered 80 bouquets on the coast. A total of 275 bouquets were delivered over both counties.

All the volunteers were pleased about contributing something back to the people so often forgotten.

One volunteer expressed, "The flowers we collected were so beautiful and brightened the lives of so many long-term care residents. We really need people to donate flowers how about those old vases they have sitting around? In addition, people can sponsor bouquets by purchasing' one or more. Many people last year sponsored bouquets in memory of loved ones, especially Moms, since this is the Saturday before Mother's Day."

For more information about the local Long-Term Care Ombudsman for Senior Care, or this project, call 468-5882 or (800) 997-3675. Bouquet sponsorship begins with a bronze sponsor of a donation amount of your choice. Silver is a $100 donation; gold is a $250 donation; platinum is a $500 donation, and diamond is a $1,000 donation. Checks should be made payable to People for People. If the donation is in memory of someone, please indicate that, and if you want an acknowledgement sent, please list the name and address for the acknowledgement.

The Ombudsman is required by both federal and state law to visit every long term care facility and advocate for the care and rights of each resident.

Ombudsman work with local Area Agencies on Aging, councils on aging, care home administrators, licensing authorities, law enforcement, legal services, the Public Guardian, and Adult Protective Services.

Each resident has basic rights spelled out in the law. It is not what others want, but what the resident wants that counts. The Ombudsman is obligated to advocate for the expressed wishes of the resident.

According to Olsted, there are currently two volunteer Ombudsman serving both counties. Volunteers receive 36 initial hours of training and 12 continuing hours of training annually. Last year, Lake and Mendocino counties certified Ombudsman investigated more than 1,800 complaints.

Ombudsman advocate for the resident in problems with insurance, rights, entitlements, care, legal matters and other areas. Additionally, Ombudsman provide information to families, friends and prospective long-term care residents. By law, Ombudsman must maintain all matters in strict confidence, speaking to others only with permission from the resident. The services of Ombudsman are free. Contributions and donations to Ombudsman are welcome and are tax deductible.


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