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Non-profit brain drain?


ATTRACTING YOUNGER WORKERS COULD BE MORE DIFFICULT IN BAY AREA



Mercury News, August 11, 2003

Non-profits across the country, disproportionately run by baby boomers, face a mass exodus of top leadership in the coming decade -- a generational shift that could pose a crisis to an industry that already struggles to compete with compensation in the business world.

In the Bay Area, the problem is further compounded by the high cost of living, which could make attracting the next generation of leaders even more difficult.

``A major sea change in leadership is ahead for the non-profit sector,'' said Tom Adams, founder of TransitionGuides, a Maryland consultant to charities who wrote a report on the looming management upheaval for the Annie E. Casey Foundation in Baltimore.

A 2001 survey of nearly 1,100 non-profit executive directors by San Francisco-based CompassPoint Nonprofit Services reported that 61 percent were older than 50. Adams found similar results in a smaller study. Many non-profits emerged during the 1960s and 1970s, spurred by President Johnson's leadership in anti-poverty funding. Many of those organizations are still being run by the people who started them.

``There is a whole generation of organizations led by people in their late 50s and early 60s,'' Adams said.

Most non-profit leaders won't retire hastily, though. The missions of their agencies are their passion. Furthermore, because non-profits often lack good retirement packages, these leaders won't be racing to the door, Adams said.

Eventually, though, they will leave, joining millions of other boomers easing into retirement. With the departure of boomers from the work world, the labor force will be smaller and non-profits will have to compete even harder to attract new employees.

``The competition for talented workers will be extraordinary,'' Adams said. ``Unless the sector has a strategy to attract workers, it is going to lose them to other sectors.''

To that end, conferences and workshops are being held to address the issue, and some foundations are providing support to non-profits to assist them in management transitions. Indeed, a movement is growing to encourage executives to plan their departure years in advance.

Finding able non-profit executives is not easy, even in a down economy.

``There is a huge shortage of people who have the skills to lead non-profits,'' said Margaret Donohoe, a Silicon Valley consultant who helps with leadership transitions.

Not a good fit

Those with experience in corporations usually don't make a good fit in the non-profit world, where an executive is expected to be a ``jack of all trades,'' she said. ``The bench strength of your second-in-command isn't always that strong. I've seen a lot of people move in from the for-profit sector and crash and burn.''

Unlike corporations, which have the resources to groom successors to the chief executive for years, non-profits often don't have such a luxury.

Without such a plan, though, an agency led by a very strong leader can experience a sudden crisis -- and even go out of business -- when that person leaves, said Tim Wolfred, director of executive leadership services at CompassPoint.

This generational transfer of power is starting to happen at some non-profits, including Chinatown Community Development Center in San Francisco, the Unity Council in Oakland, the Mid-Peninsula Housing Corporation in Redwood City and San Jose's Mexican American Community Services Agency.

Esther Medina, 66, executive director of MACSA, gave her agency two years' notice that she would retire at the end of 2003. She has overseen MACSA as it grew from two employees to a staff of 120 over the past 20 years.

She knows filling her position won't be easy. MACSA's board has yet to select a new executive director.

``I don't think executive directors have the luxury of doing one job,'' Medina said. ``You have to raise the money, provide the service and everything else.''

Sometimes those next in line to an executive director don't want the job, Donohoe said. ``They take a look and say, `I don't want this job. It's too big. I want a life.' A lot of people are looking for balance.''

Indeed, in some cases, one executive handles the jobs of three employees -- chief financial officer, chief fundraiser and chief programs manager.

``It's unrealistic to expect someone to come in and be the 80-hour-a-week person'' the former executive was, Wolfred said.

That management structure will have to change, non-profit transition consultants say, if organizations hope to compete for workers in the future.

Young people are interested in non-profit careers, said Barbara Zahner, 57, former executive director of Sacred Heart Community Service in San Jose.

But younger generations are better at ``setting boundaries'' and separating personal and professional lives, said Zahner, the interim executive director of Child Advocates. She also teaches at San Jose State and Santa Clara universities.

Magda Escobar, 33, executive director of Plugged In, an East Palo Alto community technology center, believes members of her generation are more than willing to work as hard as boomers for non-profits.

Pay an obstacle

The only obstacle to that is compensation, she said. Non-profit executives might have been able to afford to buy a home in the 1970s. But the cost of a house in the Bay Area is out of reach for those just starting out in the field.

Higher pay must be a major component in recruiting the next generation of leaders, she said. If it isn't, ``there could be a vacuum,'' Escobar said. ``We are mobile. We'll go where things work.''


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