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Too old for a nurse

By
David Batty
 The Guardian, May 13, 2003

London - The government is under pressure to clarify who should finance long-term nursing care amid mounting criticism that chronically sick and frail elderly people have been forced to pay for care that should be free. Since the community care reforms of the early 1990s, there has been confusion about the circumstances in which nursing home residents can expect the NHS to fully fund their care and when they have to pay means-tested charges levied by social services.

About 10% of the 190,000 people in nursing homes in England have their continuing care paid for by the NHS. But in February the health service ombudsman, Ann Abraham, warned that thousands might have been wrongly denied this funding, which covers healthcare, personal care and accommodation costs. Next Tuesday an all-party parliamentary committee will examine the implications of her report.

A landmark court of appeal judgment in 1999 ruled that when a person's primary need is healthcare then the NHS should freely provide care as if the person were in hospital. This ruling in the case of Pamela Coughlan added that only when nursing care was "merely ancillary or incidental to the provision of accommodation" would social services be responsible.

But guidance issued by the Department of Health suggested the ruling meant that the NHS only had to pay for care when people were near death or almost entirely dependent on medical treatment.

Coughlan's solicitor, Nicola Mackintosh, said whether an individual's nursing care is "merely ancillary or incidental" has become a get-out clause for the NHS. "The department has done nothing to clarify the funding situation. It has effectively colluded with health authorities to restrict free care," she said.

In 2000 the Royal College of Nursing found that 90% of health authority and social services eligibility criteria were unlawful. Many drew an artificial distinction between general and specialist care, arguing that the former, which covered tasks such as artificial feeding, was social care and subject to charges.

Such bad practice persists, according to the ombudsman. In the first four test cases reviewed this year, she found that the people involved had been left thousands of pounds out of pocket because of overly restrictive funding criteria.

Ms Abraham called on the organisations to check any decisions taken since 1996, which might have been unlawful. All strategic health authorities and primary care trusts were ordered to check that their eligibility criteria complied with the Coughlan ruling, while the department has agreed to review its guidance.

A source at the ombudsman's office said assessments of a further three cases would be published in June. The source said the watchdog would press ministers to address the problem quickly. But the task is considerable. One of the limited circumstances under which a person would receive free care in Thames Valley is "in the final states of a terminal illness and likely to die in the near future, around 4-8 weeks". The health authority said that, according to a QC, this complied with the Coughlan ruling.

But a health ombudsman official said: "Life expectancy should have nothing to do with eligibility. This sounds like an attempt to limit the authority's financial liability. If you don't die within eight weeks are you then charged?"

Since February the watchdog has received 4,857 complaints about decisions made by every strategic health authority in the country, which suggests that the NHS could be liable to pay out millions. In March, health authorities in Suffolk and Hertfordshire were ordered to refund the families of two Alzheimer's sufferers £20,000 and £26,305 respectively.

Older people's charities say that such injustices need never have arisen had the government fully accepted the recommendations of the royal commission on long-term care. Three years ago the commission called for all nursing and personal care to be free. While Scotland accepted the proposal, Whitehall chose to make the English NHS only cover the cost of nursing care, introducing three rates of funding - £40, £75 and £120 - depending on the level of a person's needs.

Pauline Thompson, policy officer for Age Concern England, believes that "ministers used the introduction of 'free' nursing care to muddy the water about eligibility for fully funded continuing care. Health authorities appear to have wrongly assumed or conveniently decided that the new scheme superseded the Coughlan judgment."

She points out that one of the cases assessed by the ombudsman as eligible for free continuing care matched the description of someone entitled to the highest band of nursing care funding.

"If you're on the highest band of free nursing care you probably have a case for getting fully funded continuing care. And given that some people on the lower band have been placed in the highest band following an appeal, many more could be missing out," she said.

Ms Mackintosh warned that without clarification of the funding criteria the introduction this autumn of fines for social services departments that fail to promptly arrange care for patients ready to leave hospital would only exacerbate the situation. "Hospitals will tell social services to arrange community care quickly or get fined, but social services could refuse, arguing the person needs to be in a nursing home and that's the responsibility of the NHS under the Coughlan ruling. The result will be that health and social care agencies battle to exclude people.


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